Our team of engineers & specialists are available to support users, answering questions regarding software or hardware or for users who require more information about deployment techniques, mission planning and troubleshooting.
For help and assistance please use the Contact Form on this page.
You can also view our FAQ page for a comprehensive overview of commonly encountered questions.
Service & Maintenance
The marine environment is harsh and being a robot underwater can be tough. To assist, we recommend an annual service for all ecoSUB vehicles. A comprehensive inspection, systems test and firmware upgrade if needed will help to ensure your vehicle is maintained in good condition and any wear-and-tear or emerging issues can be addressed to extend the useable life of your vehicle.
Vehicles that require maintenance can be returned for inspection and repair.
Please use the Contact Form on this page to arrange the return of your vehicle for service.
If you are interested by spare parts for your vehicle because
We offer a range of training services to our users, from online sessions to spending time on the water running full missions.
Please enquire for more information.
Please use the Contact Form on this page for Support enquiries, alternatively you can contact us via firstname.lastname@example.org.
Address for Support:
Marine Robotics Innovation Centre
National Oceanography Centre